Privacy Policy

Last Updated: January 2025

RevivedIT (“us”, “we”, or “our”) operates the https://revivedit.com.au website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Australian Privacy Act Compliance

RevivedIT is an Australian business and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we handle your personal information in accordance with Australian privacy law.

If you believe we have breached the Australian Privacy Principles, you can make a complaint by contacting us at sales@revivedit.com.au. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you have the right to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Definitions

Service

Service is the https://revivedit.com.au website operated by RevivedIT

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customise our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. You can manage cookie preferences through your browser settings rather than through an on-site cookie consent banner.

Examples of Cookies we use:

Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Analytics Cookies: We use Analytics Cookies to track website usage and performance.
Advertising Cookies: We use Advertising Cookies to serve relevant advertisements and track campaign performance.

Use of Data

RevivedIT uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data

Australian Privacy Principles (APPs)

Under Australian privacy law, we collect, use, and disclose your personal information in accordance with the Australian Privacy Principles. We only collect personal information that is reasonably necessary for our business functions and activities.

General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), RevivedIT legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

RevivedIT may process your Personal Data because:

We need to perform a contract with you (Contractual Necessity)
You have given us permission to do so (Consent)
The processing is in our legitimate interests and it is not overridden by your rights (Legitimate Interests)
For payment processing purposes (Contractual Necessity)
To comply with the law (Legal Obligation)

Specific data types and their legal bases:

• Contact information (email, name, phone): Collected under Contractual Necessity and Consent

• Usage Data (IP address, browser data): Collected under Legitimate Interests

• Location Data: Collected under Consent

• Marketing communications: Collected under Consent (opt-in) or Legitimate Interests where permitted

Retention of Data

RevivedIT will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

RevivedIT will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

RevivedIT will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If RevivedIT is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, RevivedIT may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

RevivedIT may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of RevivedIT
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Breach Notification

In accordance with the Notifiable Data Breaches (NDB) scheme under Australian privacy law, if we experience a data breach that is likely to result in serious harm to any individuals whose personal information is involved, we will:

Notify the Office of the Australian Information Commissioner (OAIC)
Notify affected individuals as soon as practicable
Provide information about the breach and steps individuals can take to protect themselves

Your Data Protection Rights

Australian Privacy Principles (APPs)

Under the Privacy Act 1988, you have the right to:

Access your personal information we hold about you
Correct inaccurate or out-of-date personal information
Request deletion of your personal information in certain circumstances
Make a complaint about how we handle your personal information

To exercise these rights, please contact us at sales@revivedit.com.au

General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. RevivedIT aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Third-Party Services We Use

We use the following specific third-party services to operate and improve our Service:

Analytics Services

Google Analytics (via Google Tag Manager): Web analytics service that tracks and reports website traffic. Data is collected and processed by Google Inc.

Advertising and Remarketing Services

Google Ads: Advertising and remarketing service provided by Google Inc.

Facebook Pixel (Meta): Tracking and advertising service provided by Meta Platforms Inc.

Payment Processing Services

PayPal: Payment processing service provided by PayPal Holdings Inc.

Stripe: Payment processing service provided by Stripe Inc., which also enables Apple Pay and Google Pay payment methods

These service providers process data on our behalf and are bound by data processing agreements to protect your personal information.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit: Google Privacy & Terms

Behavioral Remarketing

RevivedIT uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies and similar tracking technologies (including server-side tracking where applicable) to inform, optimise and serve ads based on your past visits to our Service.

Google Ads

Google Ads remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page

For more information: Google Privacy & Terms

Facebook

Facebook remarketing service is provided by Facebook Inc. (Meta Platforms Inc.)

You can learn more about interest-based advertising from Facebook by visiting: Facebook Help

For more information on Facebook’s privacy practices: Facebook Data Policy

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

PayPal

Privacy Policy: paypal.com/privacy

Stripe

Stripe processes payments including credit/debit cards, Apple Pay, and Google Pay on our behalf.
Privacy Policy: stripe.com/privacy

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: sales@revivedit.com.au

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